Covid-19 special measures

The visits will be guided in Spanish, English or French, in groups of maximum 25 people. Bigger groups will be divided into smaller ones.
We recommend to make the reservation and online purchase of the ticket prior to the visit.
For all visitors, the use of the mask will be mandatory. Visitors must keep an interpersonal safety distance of 2 meters at all times, both outside and inside the building.

Hydroalcoholic gel dispensers will be made available to the visitor at different points of the visit, especially at the entrance and exit of the enclosure.
It is recommended to use them before and after starting the visit.
Visitors are kindly requested not to carry bags or backpacks in order to expedite access.

Visitors are advised to:

Make sure of your good health before going to the Tour.
Respect the time slot assigned to access the Tour de Las Ventas
Make use of disinfectant gel and bins made available to your visitors.
Avoid queuing as much as possible, maintaining interpersonal safety distance at all times.
Disinfection and daily cleaning of surfaces will be carried out in the spaces for tourism and other spaces for internal use, as well as in the gift shop.
Removal of virtual reality equipment
Installation of protective screens at various points of attention and interaction with the visitor.
In order to guarantee the safety of the visitors, some of the spaces may remain closed if the safety and hygiene measures cannot be guaranteed.